A One-Day, Industry-Led Conference & Networking Exhibition
Leverage The Latest AI & Automation Innovations To Drive Productivity & ROI, While Navigating Regulations & Maintaining Key Human Oversight With:
Value-Adding, Human-Controlled, Compliant & Trustworthy AI & Automation Strategies Which Deliver Real, Business-Critical Results & Operational Efficiencies At Scale
HUMAN IN THE LOOP: THE HUMAN/AI RELATIONSHIP
09.10 Calibrate AI & Automation As Tools To Support Human Input & Enhance Experiences, Without Losing The Essential Personal Touch
- Knowing the limits; across different business practices and workflows, where should the line be drawn between AI automation and the need for human involvement?
- Address concerns and fears around AI-related job losses with clear communications that reassure colleagues and establish manageable expectations
- How can colleagues and managers take ownership of AI processes to drive efficiency, by automating low-value tasks and saving time for high-value work?
- Build clear safeguards and ethical practices into automation to foster trust among employees and customers alike
Shrabani Patnaik, Group Head of Data & AI Operations Kingfisher (B&Q, Screwfix, Castorama, Bricodepot), Kingfisher PLC
AI’S IMPACT ON WORKFLOWS & STRUCTURES
NEW TOPIC FOR 2027!
09.30 Embed AI & Automation Into Business Workflows At All Levels, To Increase Efficiencies & Deliver High-Quality Results
- How can day-to-day workflows harness automation to add measurable value across the organisation?
- Adapt, or overhaul? Identify where AI and automation can be baked into existing processes, and where structures need to be rebuilt from the ground up
- Thinking outside the box: deep-dive into everyday business processes to highlight innovative opportunities for AI application
- Promote a widespread awareness of AI governance and regulations to ensure that all AI usage, both large-scale and small, remains compliant
Ben Sawyer, Head of Field Continuous Improvement, British Gas
EMPOWERING EMPLOYEES: AI ADOPTION, UPSKILLING & FLUENCY
PANEL Q&A
09.50 Engage & Upskill Colleagues To Boost AI Adoption, Achieve Fluency & Drive Improved Results Through Effective Education
- AI is a tool; ensure your teams are trained with the proper skills to deploy it effectively
- Position AI champions and empower colleagues to go beyond low-level usage by finding and building innovative new solutions
- Demystify AI, cut through the jargon, address concerns and overcome resistance with practical lessons learned and real use cases
- Unlock hidden automation opportunities within day-to-day workflows, while maintaining appropriate guardrails and safeguards to keep teams compliant
Clement Gavrila, Head of AI Products, Virgin Media O2
Sakshi Mishra, Insight & Analytics Manager, Asda
Sebastian Raaff, Director, AI & Innovation Change, Novartis
Amal Makwana, SVP, Product & Engineering Leader, AI & Platforms Delivery, Technology Strategy, Citi
Shrabani Patnaik, Group Head of Data & AI Operations Kingfisher (B&Q, Screwfix, Castorama, Bricodepot), Kingfisher PLC
10.30 Bonus Session; Reserved For Exclusive Conference Partner
Download The Full Agenda
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