Build Smarter, Safer, More Scalable AI & Automation:

Increase Operational Efficiencies, Boost Digital Transformation, Drive Innovation & Future-Proof Your Business With Ethical, Cost-Effective & Human-Centric AI & Automation Adoption

A One-Day, Industry-Led Conference & Networking Exhibition | Copthorne Tara Hotel, Kensington, London | 25th February 2026

08.30 Registration & Informal Networking

OPENING REMARKS

09.00 GIC Welcome & Morning Co-Chairs’ Opening Remarks

Richard Lawrence, Head Of Service Excellence, Easyjet

Sarah Jafri, Group Data Management Manager, Centrica

DEMYSTIFYING AI: FOR BUSINESS EFFICIENCIES

DOUBLE PERSPECTIVE

09.10 Practical, Purposeful & Accessible AI Applications To Increase Business Efficiencies: Strip Back The Jargon, Overcome Fear & Build Organisational Confidence Around Use, Value & Risk

  • Break down what AI can realistically do today to help teams across the business, identify practical uses and move away from vague or inflated expectations
  • Explore how to identify specific, high-value business problems that AI can help solve, rather than using it for the sake of appearing innovative or digital-first
  • Encourage cross-functional collaboration between tech teams and business stakeholders to demystify AI and reduce dependency on technical experts for every use case
  • Provide clear, simple language and frameworks to enable wider team buy-in, boost adoption, and prevent the siloing of AI knowledge within small data teams

09.10 Perspective 1

Peter Jackson, Interim Global Head Of Data Management, Schroders

09.30 Perspective 2

Anastasia Zygmantovich, Global Director Of Data Science & Visualisation, Reckitt

ADOPTION, USE CASES & LESSONS LEARNED

PANEL Q&A

09.30 Take A Look At What’s Working, What Isn’t & How Real Businesses Are Embedding AI Into Day-To-Day Workflows To Maximise Efficiencies

  • Pinpoint where your organisation sits on the AI maturity curve from exploratory pilots to full integration – how much data are you using, how are you applying it, and what’s next in your journey?
  • Distinguish between meaningful adoption and surface-level activity by showcasing use cases where AI and automation are genuinely driving measurable outcomes across functions like operations, finance, HR, customer service, and supply chain
  • Examine how businesses are upgrading or reconfiguring legacy platforms with smarter automation tools and machine learning models to unlock efficiencies and empower non-technical teams
  • Highlight practical lessons from embedding AI into existing workflows – from process automation and predictive analytics to intelligent decision support – and uncover what’s delivering the greatest ROI

Andrew Robinson, Conversational AI Innovation Lead, NatWest Bank

Kreena Patel, Global Director Conversion Analytics, Mars

Dan Scott, Associate Director, Region Europe A.I., Novartis